When you’re running a small moving company, every call counts. But what if you’re missing the majority of those calls—or not closing the ones you do answer?
That’s exactly where one of our partner companies found themselves before teaming up with ZenMove Sales.
In just 90 days, this family-owned moving business doubled their monthly bookings—without increasing ad spend or buying more leads.
Here’s how we did it.
The Problem: Great Crews, Weak Sales System
This company had everything you’d want in a mover:
- Experienced, hardworking crews
- Strong Google reviews
- Solid reputation in their local market
But their sales process was broken:
- Calls went unanswered during jobs
- Leads from Yelp and Thumbtack were never followed up
- The owner was doing sales in between moves—and burning out
Despite getting a steady stream of leads, they were only booking 1 in every 6.
That’s where ZenMove stepped in.
The Fix: A Full Sales Department, Without Hiring
We didn’t just patch the problem.
We replaced their entire sales system with a process designed to convert.
Here’s what ZenMove Sales provided:
📲 1. Instant Lead Response
We started answering every call, email, and platform lead within minutes—so no opportunity slipped through the cracks.
🧠 2. Pro-Level Lead Qualification
Our team qualified every lead using their pricing and availability, giving customers a fast, accurate quote without waiting on the owner.
💬 3. Strategic Follow-Ups
We implemented a multi-day follow-up flow with texts, emails, and personalized calls—turning “maybe later” into “we’re ready to book.”
📈 4. Daily Reporting
Every day, the owner got a snapshot of what was booked, what was pending, and which leads needed action. No guessing. No chasing.
The Results After 90 Days
The change was fast—and dramatic.
| Metric | Before ZenMove | After 90 Days |
|---|---|---|
| Booking Rate | 16% | 35%+ |
| Monthly Jobs Booked | ~20 | 40+ |
| Missed Lead Follow-Ups | 60%+ | Near 0% |
| Owner Time Spent on Sales | 25+ hours/week | Less than 5 |
“I went from dreading phone calls to knowing they’re being handled better than I could’ve done myself. I finally have time to run the business instead of chasing leads all day.”
— Owner, Partner Company
Why It Worked
- We didn’t change their leads—we changed how they were handled
- We didn’t need to hire anyone new—they got a full sales team instantly
- We didn’t just answer calls—we booked jobs
That’s the ZenMove difference.
Ready to Book More Moves Without More Leads?
If you’re a growing moving company that’s great at the job but losing time and money on sales, ZenMove can help.
👉 Book a Free Consultation
Let us show you how we’ll turn your missed calls and slow follow-ups into booked, profitable jobs—fast.